What Data We Collect and Why We Collect It
When you open an account with us, we collect the details you provide directly — your name, contact number, email address and payment method identifiers. If you fund your account through JazzCash, we log the transaction reference and the mobile number associated with that wallet. Easypaisa
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deposits are handled the same way: we store the transaction ID and the wallet number, not your full mobile banking credentials. For Raast transfers, we record the Raast ID linked to your bank and the payment amount. We collect this data to process your deposits and
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withdrawals, verify your identity as required by applicable rules in eligible regions, and keep your account secure. We also gather device data — operating system, browser type, IP address — to detect unusual login attempts and protect your account from unauthorised access. Usage data, such as
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which sections of the platform you visit and when, helps us improve how the platform works for you. We do not sell your personal data to third parties. Access to your data inside our organisation is restricted to teams who need it to operate the platform.
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Availability of this service depends on local law and is only accessible where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.